Posts Tagged ‘communication’

Relationship marketing

Saturday, March 28th, 2009

There are many ways to generate sales. None of them, however, is as powerful as developing a personal relationship with each of your customers. One of the key competitive strengths of a solo business is that every customer deals directly with the owner. It also means that you have (more…)

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Handle each piece of paper only once

Wednesday, March 25th, 2009

Paperwork is a necessary part of being in business. For a solo business, paperwork saps the precious time that you could otherwise spend conducting business. To gain control over (more…)

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Trust

Wednesday, March 25th, 2009

Everybody wants to be served by someone they can trust. Have you ever walked away because you didn’t trust a salesperson? Do you find yourself going back again and again to someone who is helpful and honest? How do you build trust? One way is to let your customers get to (more…)

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Develop your plan of attack and put it where you can see it

Monday, September 8th, 2008

By now, we have achieved a number of key steps in the process. We have accepted the need to change; we have identified where we are going wrong, the bad habits we have formed and the daily distractions that stop us from being in balance. We have prioritised them, put time frames in place and been very clear on when we want these changes to be completed. The next step is determining what we need to do to make the changes happen. This is where we have to really spell things out. What actions do we have to take to make these changes happen?

An example that remains particularly vivid in my memory happened a few years ago. I had finally decided that I had to get fit and lose some weight. I was getting ever more seriously overweight and it was really only a matter of time till I dropped dead. (I had the right motivation.) So I made a list of all the things that stopped me from being fit, that made me put on weight and generally kept me in the shape I was.

Most of the things I wrote down were hollow excuses—no time, the business needed me or else it would fall apart, my clients would leave if I wasn’t there to answer their calls from early morning till late at night, I was too busy to take the time for a proper lunch break so I ate on the run, and so on. In hindsight not one of them was true, but I had learned to believe my own propaganda.

Then I set my goals. They were big, but most of my goals are. I wanted to lose 50 kilograms and climb the tallest free­standing mountain in Australia (which is 922 meters—not Mount Everest by any means, but in my mind there was little difference).

Then I set time frames to achieve each of these goals. Three years to lose the weight (this was based on professional advice) and one year to be able to climb the mountain.

The next step was the action plan to achieve this. I went to a gym where a team of personal trainers started the process. They looked at my overall wellbeing, my goals and the reality of my situation. I was never going to be a bean sprout-devouring kind of fell, so they developed a plan to suit me. We revised it often, always with my goals in mind. I pinned it up on my door at home, along with my goals, and I read both of them every morning as I walked out the door.

I am happy to say that both goals were achieved. For me, the biggest challenges in my life at that stage were overcome. I realized that I could apply the same simple processes to solving any problem, but specifically those that affected balancing my business and my life.

It is important to detail, step by step, the actions that you need to take to implement significant changes, and otherwise they rarely happen.

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Search Engine for Our Business

Sunday, August 24th, 2008

If you have a business and want to promote it in cyber world, you will need a help of search engine. How could? Because the most important of popularity sites in cyber world is determined with its position in the search engine. Most of internet user will ask helps from popular search engine to look for on some keyword. Right now we now that the leader of search engine is Google because Google already success making an image for everyone that search engine is Google.

So what can we get from Google popularity, is there any benefit that can be used for our business? The answer is absolutely much benefit from search engine! If we can reach the top position in the search engine, base on some keyword that already set before, our business will get popularity. Like ranknoodle.com with its phrase could help us to make easier when looking for something.

So what should we do right now is prepare the best keyword for our business and place our site into some famous search engines, then start to make some promotion using social community, forum or placing advertising in other sites. Don’t give up until you get the best position in search engine and automatically your business popularity will rise up. Good luck!

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Calling Technology

Monday, August 18th, 2008

Today I open some sites to find information about call to phone using internet. I found some related sites with my keyword and I try to surf deeper to each site. Some sites offer VOIP technology which allows people to do PC to Phone call and it will reduce the cost. Other site has a new technology; phone call recording software. This software will be useful for big company on customer service division and combine it with natural voices software because this software could help the customer service speak clearly to customer.

I try to search deeper about VOIP and all comparison on fee and equipment support, then suddenly I have an idea to combine VOIP with telephone recording software PC and computer. This combination will be a good idea for next business of a company on the future, especially if added with AT&T natural voices because there was a result of ATT natural voices review and already published in some countries that this software could help their company

Even we can buy and using recording software but we have to be careful on the usage and purpose. This can be a friction with privacy of individual or company because basically if we do telephone conversation recording it mean we know every privacy conversation with detail so we should have a legal license from government.

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Optimizing Healthy Support

Wednesday, July 23rd, 2008

When we go to the doctor commonly the doctor will gives a prescriptions to buy some drugs to kill our pain. What we do is going to the drugs store and buys the drugs as per written on prescription. That is normal sequence for our illustration but actually we got a little problem when we have to stay for long time in sequence, because some time we should taking care the patient. The other way is we bring the patient to the home and then go to the drugs store; even this ways is not the effective ways. There is other ways that could be an effective way to help them in related with drugs buying. This option some time is not optimize used because of due some reasons but actually still running if we choose this way. This option similar with online store so what we do is scan the prescription from doctor and the send it as online prescription to the drugs store. Off course they will process the online prescriptions as per request and we will have some benefits like:

·         Save our time just for waiting during drugs making process and we can spent our time to taking care to the patient

·         There is possibility to delivery service from drugs sore to our home. It’s mean we don’t have to go to drugs store.

·         We can save transportation fee from home to drugs store

·         The possibility to get cheaper price will be bigger, if we see the competition between online drugs stores

·         For both us and the store there is one same  benefit that with receives online prescriptions, the speed will increase for process and service

With this improvement system in drugs store with optimizing internet technology, it’s not impossible if we want to buy drugs but we don’t want walk out from our house, we just send email to the drug stores and write “I want to buy a Cialis, please send it to address ….Thank you”.  And the in the few minutes the courier will come and give the order. It’s look so simple and fast transaction, but you can still staying at home.

The numbers of online drugs stores become higher and they are not just online prescriptions but they sell other free consumption drugs aw well. Their active promotions are sent to several email of customer with some title like “buy Viagra online and free delivery order until home and no additional charges”.

If we analyze on above case, that is a good sample how we can maximize improvement technology to support healthy service and off course it will have a good purpose for so many peoples in the world. So what the next technology for our worth?  

 

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Investigation Support

Sunday, July 20th, 2008

In the highway there were some accident with the suspect is truck, we can found the some victims of accident were dead and some of them got serious injury. The big case on the highway accident is the suspect was running away and untraceable in the short time. What the victim can did was just give accident report to the nearly police office and explain the chronology detail.

If the police could identify the suspect for few months after report, may be we can ask a help fro independent truck accident lawyer. They work professional system to do investigation with the truck company. Commonly they have good relation with Truck Company and they could found faster way to solve the problem with legal support for their client. Even if you need their help is not free but you could get the justice for accident with their help.

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Get Around the Right People

Tuesday, July 8th, 2008

Fully 90% or more of your success in your field, and in life, is going to be determined by your —reference group.“ These are defined as the people you associate with, work with, live with and spend time with. Dr David McClelland of Harvard, in his classic, The Achieving Society, wrote that people adopt the attitudes, opinions, manners of speaking and dress, goals, ambitions and world views of their reference groups. He found that whenever a person made a dramatic change in his life and performance, it was preceded by the formation of a new reference group. Whenever a person failed to change, or fell back into old, ineffective ways of acting, it was invariably because he continued to associate with the same old crowd.

Decide today that from now on, you are going to associate only with positive, successful people. You are only going to spend time with people who are ambitious and determined, and who are definitely going somewhere with their lives. Get around winners, and avoid the company of people who you neither admire or respect. You can‘t fly with the eagles if you continue to scratch with the turkeys.

Especially, get away from negative people. Avoid negative coworkers. Don‘t drink coffee with whoever happens to be sitting there. Don‘t go out to lunch with whoever is standing at the door. Don‘t socialize after work with the first person who invites you. If you are working for a negative boss, seriously consider changing jobs. Working in a negative environment drags you down and tires you out. Staying in a bad job, with negative people, is enough in itself to condemn you to a life of underachievement, frustration and failure. Your life is too precious for that.

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Control Your Inner Dialogue

Tuesday, July 1st, 2008

You become what you think about, most of the time. Ralph Waldo Emerson echoed this theme when he wrote, —A man becomes what he thinks about all day long.“ In addition, you become what you say to yourself throughout the day. You can have an inordinate influence on your thoughts, emotions and behaviors with the use of positive self-talk or positive affirmations. This technique requires that you be your own cheerleader and talk to yourself positively most of the time.

The fact is that words are very powerful in determining success or failure. Words have the power to raise or lower heart rate and blood pressure. They can elate or depress you in a matter of moments. Your choice of the words you use when you talk to yourself can make the difference between becoming an unshakable optimist and being fearful and insecure. The choice is largely up to you.

The average person talks to himself in a negative way. As much as 95% of your inner dialogue tends to be about the things you fear, your worries, the people you’re angry at, your problems, your concerns and so on. The more you explain and interpret your world to yourself in a negative way, the more negative you become. Psychologists and doctors today agree that negative thinking, continually dwelling on and talking about things that make you unhappy, is the primary cause of depression and psychosomatic illness.

You can‘t afford the luxury of a negative thought. If you knew how destructive your thinking can be on your health and relationships, you would never again think a negative thought. You would not allow yourself to do or say something that could be so harmful. And everything counts.

To succeed greatly, you must discipline yourself to keep the words you say to yourself, your inner dialogue, consistent with the very best person you could be, and the most important goals that what you wish to accomplish. Since everything you say is pre-programming you for the future, it is essential that you talk in terms of what you want to happen, rather than what might be happening at the moment.

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